These Terms & Conditions apply to you, and are binding upon you, if you Participate at Bwinners Net Limited.
By Participating, you agree that you have read and understood these Terms & Conditions and you acknowledge that these Terms & Conditions shall apply to you.
If you do not agree to any of these Terms & Conditions, you should stop using the Service immediately.
1. Definitions
2. About Bwinners Net Limited and the Protection of Customer Funds
3. Licensing and Regulatory Authority
4. Your Participation at Bwinners Net Limited
5. Your Account
6. Deposits and Withdrawals
7. Promotion Terms
8. Privacy Policy
9. Responsible Gambling
10. Player Protection Policy
11. Intellectual Property
12. Interruptions in Play
13. Customer Service and Customer Complaints
14. Alternative Dispute Resolution (ADR)
15. Indemnity and Limitation of Liability
16. Bwinners Net Limited Not a Financial Institution
17. Termination/Suspension of Account
18. Other
By marking the box labelled “I am at least 18 years old and have read and accept the Terms & Conditions and Privacy Policy” as part of the registration process, you agree to be bound by these Terms & Conditions, which include and are inseparably linked to our Privacy Policy, Responsible Gambling Policy, Player Protection Policy, Sports Rules, Games Rules, Cash-Out Terms, General Promotion Terms and other promotion-specific terms relevant to your Participation. You are bound by the Terms & Conditions in any event if you use the Service, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.
You are bound by the Terms & Conditions in any event if you use the Service, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.
1. Definitions
In these Terms & Conditions:
“Bwinners Net Limited” means the brand and all products offered ‘Online’ (accessed via a computer or laptop) via www. Bwinners Net Limited.com and on ‘Mobile’ (accessed via a mobile phone or tablet) via m. Bwinners Net Limited.com. This includes: Sports and Games or via USSD interface.
“Closed Account Customer” means a person whose registered account has been closed, de-registered or excluded by either us or you;
“Customer/s” mean(s) a Registered Customer or a Closed Account Customer;
“Customer Funds” means the aggregate value of funds held by the Operator to the credit of Customers including, without limitation: a) cleared funds deposited at Bwinners Net Limited by Customers to provide stakes in, or to meet participation fees in respect of, future gambling; b) winnings or prizes which the Customer has chosen to leave on deposit with Bwinners Net Limited or for which Bwinners Net Limited has yet to account to the Customer; and c) any crystallized, but as yet, unpaid loyalty scheme or other bonuses.
“Intellectual Property” means trademarks and trade names, whether registered or not, including trade mark applications and registered trademarks, with the goodwill which attaches in such trade names and trademarks, domain names, getup, trade dress and trading style, including without limitation as presented in websites; domain name registrations and any variations thereof now and in the future; any copyright in the getup, trade dress or trading style, any right or license under copyright to use such getup, trade dress or trading style, any software code, architecture of software, look and feel of software, or any other intellectual property, owned by or licensed to us, in each case in any part of the world.
“Offering” means any and all games / offerings by Bwinners Net Limited.
“Operator” means the operator of the Website, BWINNERS.NET Limited, with registered address at Mindara Area, Banjul.
“Participate” means any of the conduct described in section 4 below, including visiting Bwinners Net Limited, playing on any part of the Offering or using our Website in any manner whatsoever.
“Registered Customer” means a person who has successfully registered an account with us in the manner described in clause 4.2 and the account is considered ‘open’.
“Service” means the availability and provision of the Website that enables you to Participate.
“we/us/our” means the Operator together with (where context permits) its holding companies and associated companies.
“Website” means www. Bwinners.net
“You/Your”, also referred to as “Customer”, means any person who enters Bwinners Net Limited and Participates in any part of the Offering provided by Bwinners Net Limited.
2. About Bwinners Net Limited and the Protection of Customer Funds
Bwinners Net Limited is a brand managed by the Operator, Bwinners Net Limited, a Gambian registered company whose registered address is Mindara, Banjul.
The Customer ‘Gaming Contract’ is held with the Operator, Bwinners Net Limited, and is entered into upon the successful registration of an account at Bwinners Net Limited. All transactions between you and the Operator take place in Mindara, where the principal servers are based.
All Customer Funds held by the Operator are held separately from the Operator’s funds in accounts separate from its business account. This means that steps have been taken to protect Customer Funds, but that in the event of insolvency there is no absolute guarantee that all funds will be repaid.
3. Licensing and Regulatory Authority
The Operator, Bwinners Net Limited, is licensed and regulated by the Gaming Board Of Gambia.
Alderney Gambling Control Commission and are hence not under the supervision of the Gambia Gaming Authority. They may be provided with their own terms and conditions. In case of conflict between them and these Terms & Conditions, such terms and conditions shall prevail.
4. Your Participation at Bwinners Net Limited
4.1. Restrictions
You may only Participate at Bwinners Net Limited if you are over 18 years of age.
It is illegal to Participate at Bwinners Net Limited if you are under 18 years of age.
You may not Participate at Bwinners Net Limited.com if you are geographically located in Excluded Countries As Mentioned. These countries shall be considered “Excluded Territories”.
Bets placed from any of the Excluded Territories will be voided and any deposits or bets made by persons who are located in such jurisdictions will be refunded, minus an administrative fee of 10% of the total deposits made by the individual, in addition to any charges that may be levied by the bank or financial institution managing the aforementioned reversal.
It is the Customer’s responsibility to know if their Participation is lawful in their jurisdiction.
Any person who is knowingly in breach of this section 4.1, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party located in an Excluded Territory is in breach of these Terms & Conditions. You may be committing fraud and may be subject to criminal prosecution.
4.2. Acceptance
By accepting these Terms & Conditions you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your Participation at Bwinners Net Limited is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against Bwinners Net Limited or any partner, or respective directors, officers or employees.
4.3. Eligible Customers
Employees and former employees (less than 3 years ago) of the Operator, its affiliates, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of their immediate families are not eligible to Participate at Bwinners Net Limited.
4.4. Identification Documentation
To participate at Bwinners Net Limited, you are required to enter your personal details during the account registration process. Personal details include, but are not limited to: first name, surname, address, date of birth etc. The ‘Know Your Client’ procedure will be carried out when a Customer makes a deposit into their Customer account.
Upon making a withdrawal request you may also be required to send in valid identification documents proving your age and address. In accordance with the Gambian regulatory requirements, Bwinners Net Limited is required is required to verify a Customer’s identity upon cumulative withdrawals of 2,000,000 GMD (or the equivalent value of the Customer’s chosen currency). Upon such request, the withdrawal will not be processed for payment until Bwinners Net Limited has received all requested identification documents. Acceptable identification documentation includes, but is not limited to:
copy of a valid photographic identification document, such as a Passport or Driver’s License;
copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 3 months); and
copy of a recent credit / debit / bank account statement (note: the account statement must relate to a financial method used and must not be older than 3 months).
4.5. Age Verification Policy and Identification
The payment of a withdrawal request will only be made to a Registered Customer. You hereby authorize us and our designated agents, as and when we require, to confirm your identity and to clarify your right to use the money that you have wagered at Bwinners Net Limited.
We may withhold any funds in your Bwinners Net Limited Customer account until your age is successfully verified. If, on completion of the age verification process, you are found to be underage, Bwinners Net Limited will return to you any deposits made on the account, having voided all winnings and/or bonuses.
4.6. Risk
You accept that your Participation at Bwinners Net Limited is at your sole option, discretion and risk. Further, you agree that your Participation at Bwinners Net Limited is for your own personal entertainment and non-professional use and that you are acting on your own behalf.
4.7. Acceptable Use
You represent, warrant and agree that you will comply with all applicable laws, statutes and regulations in relation to your use of the Website and the Service. We are not responsible for any illegal or unauthorized use of the Website or the Service by you. By accepting these Terms & Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations.
5. Your Account
5.1.
You may only register and operate a single account with Bwinners Net Limited. If you hold more than one account we reserve the right to suspend all duplicate accounts until all the account details and balances (belonging to you) are consolidated. Once completed, all other accounts will be terminated leaving a single active account. Bwinners Net Limited may at its sole-discretion refuse registration of a Customer account, or close an existing Customer account, but any contractual obligations already made shall be honored.
5.2.
You are required to keep your registration details up to date at all times. If you change your address, e-mail, phone number or any other contact or personal information, please contact Customer Service iin order to update your account information. The name that you provide Bwinners Net Limited at registration must be identical to that listed on your government issued identification.
5.3.
The Customer account registration process requires you to choose your own user name and password combination. You must keep this information secret. Any actions carried out through your account will stand if your user name and password have been entered correctly. Bwinners Net Limited can bear no responsibility for unauthorized use or misuse of personal details.
5.4.
If you use a credit/debit card and/or a financial/bank account for transactions at Bwinners Net Limited, the account/cardholder’s name MUST be the same as the name you used when registering a Bwinners Net Limited account. Should the name you registered on the Bwinners Net Limited account and the name that appears on your credit/debit card and/or financial/bank account differ in any way, your account will be immediately suspended. Should your account be suspended, we recommend that you contact Customer Service for details regarding our verification process.
5.5.
Bwinners Net Limited shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including and without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Offering or Website, its content or any errors or omissions in the Website’s content.
5.6. Dormant / Inactive Accounts
Bwinners Net Limited will consider an account to be dormant/inactive after a period of 12 months since the last account login. Bwinners Net Limited shall endeavor to contact the Customer prior to designating an account as Dormant. In case no response is received from the Customer within 7 days of the date on which Bwinners Net Limited has attempted to contact the Customer, the account will be designated as Dormant.
5.7.
The transfer of funds between individual accounts is strictly prohibited. It is prohibited for Customers to sell, transfer and/or acquire accounts to/from other Customers.
5.8.
Any funds held in your Customer account shall not attract interest.
5.9.
Bwinners Net Limited reserves the right to suspend, close or terminate your Customer account at its sole discretion, should you be suspected of:
having unlawfully obtained winnings; or
having violated these Terms & Conditions.
You will be notified of Bwinners Net Limited’s decision via e-mail and, if the suspension leads to the retention of winnings, a documented copy of the decision may be sent to the Gambian Gaming Authority, as appropriate. During any suspension period, it will not be possible for you to unlock the account.
5.10. Account Closure and Temporary Suspension
If you wish to close your Customer account, please contact Customer Service for assistance. Our Cooling-Off and Exclusion procedures are summarized at clause 9.2 of these Terms & Conditions and are set out in detail in our Responsible Gambling Policy.
5.11. Change
Bwinners Net Limited reserves the right to suspend, modify or remove or add content to the Website or Services at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Website or Services and you shall have no claims against Bwinners Net Limited in such regard.
6. Deposits and Withdrawals
6.1. Identification Checks
Bwinners Net Limited must successfully receive and verify your identification documents, either via internal means or a third party, before you can make a Withdrawal from your account.
6.2. Credit Checks
Bwinners Net Limited reserves the right to run external verification checks on all cardholders with third party credit agencies on the basis of the information provided on registration.
6.3. Records
It is the cardholder’s responsibility to retain copies of transaction records and these Terms & Conditions as updated from time-to-time.
6.4. Withdrawals
The minimum withdrawal amount and the time that the withdrawal will take to process, are dependent on the payment method selected, as shown in Withdrawals. Further, these time frames are indicative of the regular timescale for internal payout confirmation in business days and represent estimates only.
Withdrawals may only be processed from your Sports Cash Account.
All withdrawals will be processed back to the same payment method used to make a deposit to the account. As outlined in section 5.4, if a financial account and/or credit/debit card has been used to deposit funds, the name registered on the Customer account held with Bwinners Net Limited must correspond to the name registered on the financial account/card. In the case of a request to pay funds via Direct Bank Transfer (DBT), the acquiring bank account must be held in the same name as used during registration of the Customer account. Bwinners Net Limited reserves the right to require the use of the same payment method for withdrawal as was used to deposit, or a specific payment method at our own discretion.
Please note that withdrawals may experience a slight delay due to our identity verification process and certain deposit methods will require additional verification at time of Withdrawal. In the case of a withdrawal being made for the first time, a large withdrawal or changes being made to payment options, we may take additional security measures to ensure that you are the rightful recipient of the funds.
Where applicable, Bwinners Net Limited may, at its sole discretion, reverse/refund a Customer’s deposited funds instead of processing a withdrawal transaction via another or the same payment method.
Bwinners Net Limited.com limits the amount of maximum winnings you may accrue to 2,000,000 GMD or currency equivalents in one day (24 hours). The Maximum total withdrawal amount from all available products within a 30-day time period is unlimited.
Bank Wire payments are executed in EUR. It is customer’s responsibility to submit such payments to bank accounts that can accept transactions in the prementioned currencies.
One credit/debit card or bank transfer withdrawal a month (30 consecutive days) is processed without an additional operational fee. Additional credit/debit card or bank transfer withdrawals might be charged an additional operational fee of €5.
In circumstances where a Customer makes a deposit and thereafter requests a withdrawal without having wagered the amount of their deposited funds at least three (3) times prior to the withdrawal request, then Bwinners Net Limited may, at its sole discretion, charge a withdrawal fee of up to 8 % of the requested withdrawal amount.
6.5. Deposits
The minimum deposit amount, and the time that the deposit will take to process, are dependent on the payment method selected, as shown in Deposits. Further, these time frames are indicative of the regular timescale for deposit confirmation in business days and represent estimates only.
In accordance with our anti-money laundering obligations, we reserve the right to raise queries or demand documentation related to the source of the deposited funds. If the provided information and/or documentation is not viewed as satisfactory, Bwinners Net Limited may suspend/terminate the Customer’s account and pass on any necessary information to the relevant authorities.
6.6. Updating Payment Details
Updating or adding additional payment details for the sole purpose of making a withdrawal may only be done by contacting Customer Service.
6.7. Error
Should funds be credited to a Customer’s account or credited to a financial account and/or credit/debit card in error, it is the Customer’s responsibility to notify Bwinners Net Limited of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to Bwinners Net Limited. We reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, and any winnings that are attributable to said error.
6.8. Refunds
Refunds may be given in case of exceptional circumstances and shall be be given solely at the discretion of Bwinners Net Limited.
7. Promotion Terms
7.1. Separate Terms and Conditions
Bwinners Net Limited may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any promotions, bonuses or special gifts credited to your account must be used in adherence with such terms and conditions.
Bwinners Net Limited’s promotion terms, which comprise part of these Terms & Conditions, may be found at:
General Promotional Rules; and
Sports Bonus Terms; and
In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions shall prevail.
7.2. Right to Rescind
Bwinners Net Limited reserves the right to withdraw any promotion, competition, bonus or special offer at any time.
8. Privacy Policy
Bwinners Net Limited is committed to protecting and respecting your privacy. Further, the Operator complies with all applicable data protection and privacy laws. If you do not understand how we handle or use the personal information you provide us, we recommend that you review our Privacy Policy.
Our Privacy Policy is inseparably linked to these Terms & Conditions and its acceptance is a prerequisite to account registration.
By agreeing to the migration of an existing account from another brand to the Operator, you hereby consent, in addition to the transfer of your account balance, to the transfer of your personal information, including your full name, date of birth, registered methods of deposit, contact information, contact records and details of past transactions and visits.
You hereby consent to receive marketing communications from the Operator in respect of its offerings by way of email, post, SMS and telephone notifications, any of which you may unsubscribe from at any time by contacting Customer Service.
9. Responsible Gambling
9.1. Policy
Bwinners Net Limited is committed to offering its Customers a fun and friendly online gaming experience, whilst also recognising that gambling can cause problems for a minority of individuals. For this reason, Bwinners Net Limited actively supports responsible gaming and encourages its Customers to make use of a variety of responsible gaming features so as to better manage their Customer account.
We refer to you our Responsible Gambling Policy for full details.
9.2. Take a Break (Time-Out) and Self-Exclusion
You may, at any time, request a Time-Out or Self-Exclusion from Bwinners Net Limited. To view the various Time-Out and Self-Exclusion options available, please refer to our Responsible Gambling Policy.
Bwinners Net Limited is committed to providing excellent customer service. As part of that pledge, Bwinners Net Limited is committed to supporting responsible gambling. Although Bwinners Net Limited will use all reasonable endeavours to enforce its responsible gambling policies, Bwinners Net Limited does not accept any responsibility or liability if you nevertheless continue gambling and/or seek to use the Website or Service with the intention of deliberately avoiding the relevant measures in place and/or Bwinners Net Limited is unable to enforce its measures/policies for reasons outside of Bwinners Net Limited’s reasonable control.
10. Player Protection Policy
We want to ensure that you enjoy your experience at Bwinners Net Limited in a safe and responsible manner. Bwinners Net Limited will deal with any issue affecting your playing experience promptly. We have a detailed Player Protection Policy, which includes a list of mechanisms which you can enlist in order to ensure a safer gaming experience.
11. Intellectual Property
You acknowledge and agree that all right, title and interest in the Intellectual Property is our absolute property or duly licensed to us. Any use of the Intellectual Property without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever.
You acknowledge and agree that the material and content contained within the Offering and the Website is made available for your personal, non-commercial use only. Any other use of such material and content is strictly prohibited.
12. Interruptions in Play
12.1. No warranties
The Service, Offering and the Website are provided on an “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service, Offering or Website.
12.2. Malfunctions
We shall not be liable for any computer malfunctions, failure of telecommunications services or internet connections, nor attempts by you to Participate at Bwinners Net Limited by methods, means or ways not intended by us.
In case of a misconfigured promotion or pay-table and/or error in gaming software in any way, Bwinners Net Limited reserves the right to alter Customer balances and account details to correct such mistakes. Bwinners Net Limited reserves the right to remove any part of the Offering from the Website at any time. Any part of the Offering thats indicate incorrect behaviour affecting pay outs, game data or other balances, that may be due to misconfiguration or a bug, will be cancelled and removed from the Website. The Customer’s balances and account details may be altered in such cases in order to correct any mistake.
Further, live television and other broadcasts which are provided to you as part of any Bwinners Net Limited offering may be delayed, which will lead to others processing more up-to-date information in relation to such broadcasts. In the event of any particular information (score, time of game, etc.) being incorrect we assume no liability for this.
12.3. Viruses
Although we shall take all reasonable measures to ensure that the Website and Offering are free from computer viruses we cannot and do not guarantee that the Website and Offering are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
12.4. Service Suspension
We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.
12.5. Voided Bets
In the event of a system malfunction, all unconfirmed bets are void. We are not liable to you for any loss that you may incur as a result of such suspension or delay. To the extent that a voided ‘won’ bet results in your Customer account going into negative balance, we reserve the right to recover such amount from your account deposits, withdrawals, bonuses, and winnings.
13. Customer Service and Customer Complaints
13.1. Customer Service
You may contact Customer Service at any time by the following means:
E-mail: [email protected]
Telephone: +2202122211
LiveChat
13.2. Submission of Complaint
Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring.
In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to Bwinners Net Limited via the following means:
E-mail: [email protected]
13.3. Information which Must be Included in any Written Communication with Bwinners Net Limited
To protect your privacy, all email communications between you and Bwinners Net Limited should be carried out using the email address that you have registered against your Customer account held with Bwinners Net Limited. Failure to do so may result in our response being delayed.
The following information must be included in any written communication with Bwinners Net Limited (including a Complaint):
your username;
your first name and surname, as registered on your Customer account;
a detailed explanation of the complaint/claim; and
any specific dates and times associated with the complaint/claim (if applicable).
Please note that any failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. Upon receipt, we will endeavor to reply to your communication within 48 hours. Further, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. If for some reason you are not satisfied with the resolution of your complaint/claim, you may refer the matter to one of our nominated ADR provider (see section 14).
13.4. Collusion
Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify Bwinners Net Limited via the means of communication listed in the above Customer Complaints procedure (set out at section 13).
13.5
It is imperative that the tickets in the customer’s possession are kept in impeccable condition to ensure that they can be read by our scanning system. In the event of deterioration, erasure, inability to scan the barcode, or if the identification information becomes illegible, ticket processing will be impossible.
In addition, any barcode on a ticket not originally printed will be considered invalid. Only barcodes and identification information officially printed on the ticket are recognized by our services.
14. Alternative Dispute Resolution (ADR)
If, at the conclusion of the Customer Complaint process (outlined in section 13), you do not consider that Bwinners Net Limited has settled the dispute, you may refer the dispute to the Gambian Gaming Authority, either by sending a copy of Bwinners Net Limited’s final decision to [email protected] or through the online gaming support service.
The contact details for the Gambia Gaming Authority are:
Address: Mindara Area, Banjul.
15. Indemnity and Limitation of Liability
15.1. Indemnity
You hereby agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any Participation by you, including without limitation:
Visiting, use or re-use of the Website;
Use or re-use of the Website by means of telecommunication services;
Use or re-use of any materials at, or obtained from, the Website or any other source whatsoever;
Entry to, or use or re-use of the Website server;
Facilitating or making a deposit into your account at Bwinners Net Limited;
Wagering or gaming at Bwinners Net Limited through any delivery mechanism offered; and
Acceptance and use of any winnings or prize at or from Bwinners Net Limited.
15.2. Limitation of Liability
The total liability of our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause, whether direct or indirect, or for any amounts (even where we have been notified by you of the possibility of such loss or damage) shall not exceed the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability.
15.3. Links
Bwinners Net Limited shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage arising from or in any way connected with your use of any link contained on the Website. We are not responsible for the content contained on any internet site linked to/from the Websites or via the Services.
15.4. Negligence
Nothing in these Terms & Conditions will operate so as to exclude any liability of the Operator for fraud, death or personal injury that is caused by the Operator’s negligence.
16. Bwinners Net Limited Not a Financial Institution
16.1. No legal or tax advice
Bwinners Net Limited does not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.
16.2. No arbitrage
You are strictly prohibited from utilising Bwinners Net Limited and it systems to facilitate arbitrage through currency exchange transactions. Where Bwinners Net Limited deems that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification.
16.3. Anti-Money Laundering
Customers are strictly prohibited from using Bwinners Net Limited and its systems to facilitate any type of illegal money transfer. You must not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering proceeds of crime) under the laws of any jurisdiction that applies to you. If Bwinners Net Limited suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms & Conditions, your access to Bwinners Net Limited will be terminated immediately and your account may be blocked. If your account is terminated or blocked under such circumstances, Bwinners Net Limited is under no obligation to refund to you any money that may be in your account. In addition Bwinners Net Limited shall be entitled to inform the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any Bwinners Net Limited investigation into such activity.
17. Termination/Suspension of Account
17.1. Bwinners Net Limited hereby reserves the right to cancel your account for any reason whatsoever at any time without notifying you. Any balance in your account at the time of such a cancellation will be credited to your credit/debit card or financial account.
17.2. Without limiting section 17.1, we hereby reserve the right, at our sole discretion, to cancel or suspend your account (notwithstanding any other provision contained in these Terms & Conditions) where we have reason to believe that you have engaged or are likely to engage in any of the following activities:
If you have more than one active account at Bwinners Net Limited;
If the name registered on your Bwinners Net Limited account does not match the name on the financial/bank account and/or the credit/debit card(s) used to make deposits on the said Bwinners Net Limited account;
You become bankrupt;
If you provide incorrect or misleading information while registering a Bwinners Net Limited account;
If you attempt to use your Customer account through a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location or place of residence, or by making bets or wagers using the website through a third party or on behalf of a third party;
If you are not over 18 years old;
If you are located in the Excluded Territories;
If you have allowed or permitted (whether intentionally or unintentionally) someone else to Participate using your Bwinners Net Limited account;
If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections;
If Bwinners Net Limited has received a “charge back” and/or a “return” notification via a deposit mechanism used on your account;
If you are found to be colluding, cheating, money laundering or undertaking any kind of fraudulent activity; or
If it is determined by Bwinners Net Limited that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots) designed specifically to defeat the gaming system.
17.3. If Bwinners Net Limited closes or suspends your Customer account for any of the reasons referred to in 17.2 above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by Bwinners Net Limited (together “Claims”) arising therefrom and shall indemnify and hold Bwinners Net Limited harmless on demand for such Claims.
17.4. If we have reasonable grounds to believe that you have participated in any of the activities set out in clause 17.2 above then we reserve the right to withhold all or part of the balance and/or recover from your account deposits, payouts, bonuses, any winnings that are attributable to any of the practices contemplated in clause 17.2. In such circumstances, your details will be passed on to any applicable regulatory authority, regulatory body or any other relevant external third parties. The rights set out here are without prejudice to any other rights that we may have against you under these Terms & Conditions or otherwise.
18. Other
18.1. Governing Law and Jurisdiction
These Terms & Conditions are governed by, and interpreted in accordance with, the laws of Gambia and you irrevocably submit to the exclusive jurisdiction of the courts of Gambia to settle any disputes (including claims for set off and counterclaims) which may arise in connection with the creation, validity, effect, interpretation or performance of, or the legal relationships established by or otherwise arising in connection with these Terms & Conditions. In circumstances where these Terms & Conditions are presented in a language other than English, the English language version of these Terms & Conditions shall always prevail.
18.2. Entire Agreement
These Terms & Conditions represent the complete, final and exclusive agreement between you and Bwinners Net Limited and supersede and merge all prior agreements, representations and understandings between you and Bwinners Net Limited in regard to your Participation at Bwinners Net Limited.
18.3. Amendments to Term & Conditions
Bwinners Net Limited hereby reserves the right to amend these Terms & Conditions, or to implement or amend any procedures, at any time. A notification message advising that changes have been made to our Terms & Conditions will appear upon a Customer’s next login to the Bwinners Net Limited Website and the Customer is required to accept the changes to the Terms & Conditions before being able to continue to Participate at Bwinners Net Limited.
18.4. Final Decision
In the event of a discrepancy between the result showing on the Website or Offering and the Bwinners Net Limited server software, the result showing on the Bwinners Net Limited server software shall be the official and governing result.
18.5. Tax
You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from Bwinners Net Limited.
18.6. Force Majeure
Bwinners Net Limited shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the gaming contract that is caused by events outside of our reasonable control.
18.7. No agency
Nothing in these Terms & Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
18.8. Severability
If any of the Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Bwinners Net Limited’s original intent.
18.9. Explanation of Terms and Conditions
We consider these Terms & Conditions to be open and fair. Should you need any explanation regarding these or any other part of our Service, please contact Customer Service.
The English version of these Terms & Conditions and English versions of any terms and conditions take priority over the versions in other languages.
The Terms & Conditions prevail over any communication via email, chat or phone.
Please note that all correspondence and telephone calls may be recorded.
18.10. Assignment
These Terms & Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.
18.11. Business Transfers
In the event of a change of control, merger, acquisition, or sale of assets of the company, your Customer account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via e-mail or notice on our Website explaining your options with regard to the transfer of your account.
Rapidos General Terms:
1. To win a Rapidos draw, the numbers you pick must match some of the numbers drawn. When you buy your ticket, select a set of numbers (“Line*”). A line is a set of 2, 3 or 5 numbers, ranging from 1 to 10 for Rapidos 2 and Rapidos 3 while for Rapidos 5 range is from 1 to 15 .
2. The draws will take place every 2 minutes. Bwinners.net reserves the right to set the date, time and frequency of the draws.
3. Participants must be 18 years of age or older. Participation is prohibited for those under the age of 18.
4. Winnings will only be paid to the original ticket holder. Only one player can be the owner of a ticket.
5. The ticket must be presented when it is legible, in good conditions of conservation and not damaged or altered.
6. Maximum prizes per ticket will be 1000GMD, minimum price per ticket will be 10GMD and the maximum payout will be 2,000,000GMD.
7. Winner will be able to claim only at the registered HQ office of Bwinners.net following an identification process with all the necessary documents. Payment will be made according to the applicable laws.
8. The winning ticket expires 30 days from the date of the draw. If prizes are not claimed within 30 days, the winnings will be forfeited and can no longer be claimed.
9. Any other tax due to the government will be deducted at source by law.
10. No ticket is valid unless it’s registered in Bwinners.net system.
11. Tickets purchased via Mobile Money are subject to the terms and conditions of the cellular companies and the Central Bank.
12. The public is invited to Bwinners.net HQ offices to view the draw result if it’s not clear. Places are limited and pre-reservation is required. To reserve a place please contact us.
13. Ticket can be purchased within three (2) minutes.
14. Any ticket issued following a bug or malfunction will be canceled and voided.
15. Bwinners.net has the right to modify the terms and conditions at any time without notice.
16. Bwinners.net terms and conditions of use apply to Rapidos tickets and prevail in case of conflict with these general conditions
17. You can check the draws for Rapidos 2,3 or 5 at results tab by filtering by Rapidos, Date, Time or Game ID.
Definitions:
• Line: A set of 2,3, or 5 numbers, ranging from 1 to 15.
• Fixed: Prize amount is fixed regardless of the number of winning participants.
• Note: A single ticket may contain multiple lines (max 20).